Why do 40% of us need the Herpes Test kit?
Firstly, Herpes Simplex disease, or HSV, is an infectious virus that causes issues in different body parts, most commonly in the mouth or genital areas.
Why Choose Us for your Herpes Exam ?
Our Laboratory uses UKCA CE-certified PCR special purpose high tech instruments and manual with robotic machines. The Instruments and the equipment that are used are registered with MHRA.
- We use Modern Technology newer than the NHS
- Best Value Prices – Your Direct with the Laboratory
- Best Support your chatting with BioMedical Scientists.
- Pre-Paid Royal Mail Tracked 24/48, Return to Lab Label option
- Result Certificate Issued by Confidential Email (No SMS)
- Click and Collect Sample Collection Open 10am to 10pm
- Jump the queue option for £50
- WhatsApp Team Support with Laboratory Staff
Choose your HSV Test Kit Option?
Self Swab Kit
- Swab stick
- Sample Stick Holder Tube
- Return UN3373 Labelled Bag.
- Return label option at the checkout.
- Instructions for use.
- Pre-Return Online Sample Registration
- Free Replacement Kit if loss or Damage and only £9.50 for extras.
- Plain White package for privacy and discretion from neighbours
- Cost effective Standard kit with Upgrade Kit Option for £50
- Patient Request Comments Box (read by the Laboratory Staff processing your sample for better quality and communication)
Urine Tub Kit
- Sample Beaker container
- Absorbent Pad
- Return UN3373 Labelled Bag.
- Return label option at the checkout.
- Instructions for use.
- Pre-Return Online Sample Registration
- Free Replacement Kit if loss or Damage and only £9.50 for extras.
- Plain White package for privacy and discretion from neighbours
- Cost effective Standard Packages with an Upgrade Option for £50
- Patient Request Comments Box (read by the Laboratory Staff processing your sample for better quality and communication)
Register your Sample Tube Number here in your Account dashboard.
And how long do my Herpes Test results take?
The results are 1-7 working days. But we also offer a while-you-wait service for £50 for 1 day results from receiving the sample.
Our support hours are 9 am to 5 pm, Monday through Friday, and 10 am to 4 pm on Saturday.
Also, you may contact us on the mobile number above for emergencies.
Steps to order the Herpes Test?
Order your kit online and once it arrives collect your sample at home.
Then, drop off the Kit in the morning to the Royal Mail Red Street Box. Use the Track24/48 Return Label to the Lab.
Lastly, once your results are ready, we will send you an email with your Result. Also you can view the report in your Dashboard.
How to Get a Herpes Virus Prescription?
Everyone knows how hard and frustrating its is to arrange antibiotics for a simple infection in the UK. Herpes Customers often complain that they have difficulty getting an STI, or actually, any prescription when they need one. Visiting your Doctor can take hours and cost significant money for travelling. Some will visit a doctor or NHS Sexual Health Clinic and wait hours, and yet others will resort to paying private Doctors’ fees.
Medicines By Mailbox is one of the leading Online Diagnostic companies that offers a bundle of a Prescription via a Doctor’s Referral Service with Lab test kits. A simple click during the ordering process makes it much easier to get your results. Within minutes, you can have your prescription in your email. And within a few more minutes, you can have your antibiotics in your hand from your local Pharmacy.
Do bundle it in at the time of Purchase for £30
Simple Steps:
- Click and select the option to add it to your cart. Our £30 referral fee price is a special bundle price and includes consultation and the prescription.
- At the last stage of the checkout, you can also select this great £30 Bundle.
- When you’ve got your results from the Laboratory you then have a very fast and easy stage. If you got positive results, you can visit us on WhatsApp or go to your dashboard and complete the pop-up Questionnaire from the Prescribing Doctor.
- When your result is positive, your Referral is transferred to the Doctor and processed. The Doctor also has a Login Dashboard to manage their Referrals. The doctor has your contract details if they have questions. If the Prescriber approves, your Online Digital prescription will be emailed to you on the same day. Use the reference number in the email to your local Pharmacy to get your medicines.
The total time to get your Antibiotics or other treatment is usually the same day. Sometimes it can be the next day. 1 day from a positive result to email your Digital Prescription.
When choosing the bundle, regardless of your result, you choose the special price ‘In case of receiving a positive result’. A regular prescription costs twice as much at £60. The bundle option is an offer packaged together. This value is not refundable. It’s a good choice if you’re quite sure you have an infection.
If you feel you don’t have anything but just want a report to be sure, then maybe this isn’t for you. But if you do need it, you still have the £60 option.
And the Non-Bundle Price option of £60
You can wait until you receive your positive result, then visit our Online Prescription Page and pay for your Referral Consultation at the regular rate of £60.
The Next steps:
- Purchase the Referral Prescription product for £60 on the website.
- Provide the order number for which you had a positive result so we can track it and upload your result pdf.
- Complete the purchase and fill out the Doctor’s pop-up Referral Questionnaire in your Dashboard.
- If your result is positive, your Referral is automatically transferred to the Doctor for processing. If the doctor has any questions, they have your contact details. If approved, your Online Digital prescription is emailed within 1 day of your completing the questionnaire. Then you can take it to your local Pharmacy for filling.
In this case, the total time required to process a Digital Online Prescription can exceed 1 day.
Our Referral Prescription Service does not apply to HPV, HIV and Syphilis infections.
Scientific Data from the Herpes Instrument and Reagent Supplier.
Technology Method:
Polymerase Chain Reaction (PCR)
Limit of Detection:
Type I: 324 copies/mL. Type II: 404 copies/mL
Sensitivity:
In the kit’s positive and negative reference controls, the positive and negative coincidence rates were 100%.
Specificity:
No cross-reactivity of the HSV kit between the microorganisms was observed.
Accuracy:
Precision reference controls were tested 10 times, and the Ct value’s coefficient of variation (CV%) was no greater than 5%.
Result/Outcome/Range
Positive/Negative/Inconclusive
Type I, or II
Validation-Active Information:
- EQA: Yes
- Inter-laboratory validations
- Periodic according to the validation schedule
- Event-triggered- QC/Calibration/New materials/Batch
Accuracy
The accuracy of our diagnostic methods is defined as the combination of sensitivity and specificity variables. Sensitivity is the instrument’s ability to confirm positive Herpes test results; specificity eliminates negative results. All our samples are validated with high accuracy (up to 98.5%).
Variables
Also, accuracy can be affected by various factors that our lab cannot control. Infection intensity, patient health, and sample quality, dependent on adherence to “home sampling” procedures, can all limit the results.
Although our methods are extremely sensitive, a poor-quality swab makes it harder to detect the presence of infection, as fewer viral particles will be present. So, please carefully consider the information sheet accompanying your sample collection kit to ensure a high-quality sample.
Virus Detection
The PCR detection is designed to detect the virus in the sample accurately. A positive result distinguishes between Type I and Type II or if both types are present.
Any diagnosis should be discussed with your healthcare provider. Any results from our medical diagnostics laboratory are intended to be viewed by healthcare professionals. This can be done with the patient’s medical history, lifestyle, and other factors that may influence results, which should be shared with your GP when discussing these results.
Positive result
A positive result suggests the presence of viral particles in the sample during processing. Upon receiving positive results, you should contact your healthcare provider for treatment. You can also gain a prescription through our website. It is possible that the Simplex Virus does not present symptoms of the disease, but you may still be infectious to others.
Negative result
While this can provide reassurance, it is important to understand its significance. However, this means the instrument did not detect the presence of infection at the time of sampling. The results should still be discussed with a healthcare provider, considering lifestyle and sexual history.
If you are in contact with someone who tests positive for the disease or begins to present symptoms consistent with the disease, you should contact your GP.
Page Quality Review:
Review Date : 30/01/2026
Reviewed By :
- Ada Patel
Biomedical Science Content Reviewer
- Tania Oliynyk
Digital Content QC Assessor
- Tanmay Seghal
Director
- Veibhav Chokshi
Clinical Review Registered and Licensed Pharmacist and Prescriber
A Shared Experience so you know your not alone with Herpes
HSV Newly diagnosed – My story
I am a 22-year-old female who is positive for HSV2. I had recently just come out of a long-term relationship of 5 years, which ended badly due to a cost-effective herpes test. It took me a while to date again. When I did branch out,
I thought I’d met someone really lovely, someone I trusted. Turned out I was very wrong. After being lied to and cheated on over an extensive period, I had my first OB. At the time, I was very confused and upset because I was unaware of the cheating. So, I trusted my partner when he told me he had no clue about the bacterial profile home test and being infected.
Denial and Devastation
During my first outbreak, I was unsure of what was going on; I refused to believe I had contracted an STD from someone who had assured me he had been faithful. Initially, I did not believe I had a report with a positive result until the pain got so bad that I couldn’t bear to sit down even. I decided to go to the doctor and get it investigated. When I was positive, and they thought I had genital HSV,
I was devasted and so upset.
I cried and thought my life was over and that I would never date or marry. I convinced myself I had ruined my life by being silly and having unprotected sex. Also, I couldn’t understand why I hadn’t gotten regular STD Swab panel Lab checks, too. Of course, no one thinks they will be the unlucky person who contracts HSV in a new relationship.
Social Withdrawal and Stigmatization
Hearing you have an incurable disease that is so intimate and confusing was, at the time, far too hard to handle and grasp. I shut off from my friends. I felt dirty. And I felt like I would have to be alone from now on because the idea of trusting someone to understand and be ok with me having the virus Type made me sick.
The first person I trusted and reached out to was a friend. And they hurt me when they blew the disease out of proportion. And made me out to be a threat to others’ health and safety in a public space.
Threats
After the initial rejection, despite only seeking a shoulder to cry on and just for someone to listen to how I felt, I had been completely discouraged from revealing my diagnosis to anyone else. I closed off from my family and hid it. I had no support, no friends to go to, no partner; I was alone.
Sibling Support
When I eventually branched out to my sibling, she, too, was devasted that I had been lied to and mistreated. The result of someone else narcissism was me being left to deal with the hurt and struggles of getting a positive Herpes result.
The support of my sister helped pull me out of a hole that I had dug myself into so deep and helped enlighten my view of the situation. She said and still says, “Herpes does not define you”, and she is completely right.
Courage to Date Again
After much hurt, I got the courage to go out dating again. I met someone amazing, and after 4 dates, I decided I would get the courage to tell him about my condition and hope he understood.
Also, I was afraid of rejection as this was the first male I’d spoken to about the issue, and the stigma around it was very harsh. I had a million and one emotions running through my head, and I was afraid. I told him through text, which seemed best as I feared face-to-face rejection.
Partner Acceptance and Understanding
Initially, he was shocked, upset and angry. But his reaction surprised me the next time. He was accepting, understanding, and willing to listen. He needed time to know more. I understood the circumstances, but he did not run for the hills or show disgust. Instead, he was open to the issue and let me explain. It was extremely emotional telling someone I had major feelings for about an issue so intimate.
Still, his acceptance reassured me that dating with it and finding a partner was possible and that I should not fear rejection.
Self-Care and Management
I take my suppressive, Eat well, monitor my symptoms, constantly research and look out for his safety. And yes, at times, It is very emotionally draining. It does hinder my ability to feel normal and capable of being intimate without fear. However, finding the truth from a virus has not held me back from being able to live and be happy.
I’m in a happy relationship
My partner understands and is very sympathetic to the fact that I worry about it. But I wanted people to know that you should not fear rejection.
Some people understand that they do not have the disease or know much about it. Educating partners is the key to helping your relationship flourish and ensuring that both parties are on the same page.
Overcoming Fear of Rejection
Fortunately, I had such a good reaction the first time, and my relationship was great. Sexually, I do not feel any different from someone who is virus-free. I’m much more open to the idea of it and that it does not define who I am or what I can and cannot do. And it should not stop you from being happy and living your life like I once let it.
Empowering Message
What I want people to take from my story is that this virus does not define you; you define yourself. Don’t fear living life with genital Herpes Lab checks; fear not living your life and holding yourself back. You have support, and great people worldwide will understand and accept you regardless.
If you have to filter through to find them, that’s ok.
Regardless, those who reject and hurt you aren’t the people you want in your life.
A positive Herpes Panel report is only a blip in the road. And you have so much more in life that’s worth the tears, worry and energy many of us have invested in coming to terms with our condition. You are not alone, and you don’t have to be. xx
Ref: 0
Shipping and Return Policies
Appointment:
Missed appointments or cancellations less than 24 hours prior are not entitled to refunds. Rescheduling is possible but not guaranteed. Please contact the customer service prior to the appointment time to discuss cost and availability options.
Shipping & Return:
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To Qualify for any return, the product must be in the same condition as when you received it. Not used, not opened, unworn, in its original packaging. You will also need to send it to us with the receipt or proof of purchase.
Please return to: Medicines Online, 89 Falcon Rd, London. SW11 2PF
You can read our full return policy here:
https://medicinesonline.org.uk/return-policy/
We offer next day delivery; however courier delivery times are out of our control. We are unable to offer refunds for any late deliveries. But you will receive courier tracking information once your order has been dispatched. And orders placed by 1pm are dispatched on the same day.
Herpes Samples Shipping and Return Policy?
We have a 14-day return policy, which means you have 14 days after receiving your Herpes item to request a return.
To Qualify for any return, the Kit must be in the same condition as when you received it. It is not used, not opened, unworn, and in its original packaging. You will also need to send it to us with the receipt or proof of purchase.
Please return to Medicines By Mailbox: 61 Falcon Rd, SW11 2PG
You can read our full return policy here:
https://medicinesbymailbox.co.uk/return-policy/
Note about Royal Mail and DHL Courier Service: We offer next-day delivery; however, courier delivery times are out of our control. We are unable to offer refunds for any late deliveries. You will receive courier tracking information once your order has been dispatched. Also, orders placed by 1 p.m. are dispatched on the same day.
Type 1
Ross –
very happy with the service. not perfect but honest and reliable and thats the main thing. Royal mail messed up and they sent another kti for free. Excellent.
Willy Saunders –
I had to unfortunately return the kit due to some personal circumstances and as my kit was within the 14 day return period and in original condition I could make the retun with the help of exceptional customer service.
Rosie H. –
I received my test results timely. Appreciate the efforts. Thanks Medicines Online.
Hallie Rowland –
Impressed with the quick results, but experienced a minor issue with the packaging
in one instance. Nonetheless, customer service promptly addressed my concern.
Bejamin –
When I went to send the test back it appears that it had been lost, but then I sent a message to WhatsApp from Medicines online and it was possible to resolve the situation
Kathlene –
Online Medicines is a professional company. I trust them a lot!
John –
I have no reason to complain. Online medicines was great with me. Thank you
Livia –
Medicines online have been great for me! I recommend! Thank you!
Jordan –
A good company. Honest and correct. Responds to my questions. got my results. all good
Liam –
Good response and fast results – I had the sample taken in London which was easy and comfortable
Anthony P –
Couldn’t be happier with the service provided by Medicines Online! I will be bringing my future business back here without question. Keep up the good work guys and again thank you very much 👍. Best wishes
Dilara Atas-Bednarczyk –
“Great service
Spoke to a lovely lady on customer service very helpful and knowledgeable. Quick and easy to use 5 stars would recommend”